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How to Pay for Your Holiday

Your holiday is nearly here, so it’s time to make a payment. If you wish to make your payment online, please check your booking reference number, as not all bookings are accessible online – see below.

All Bookings Made Before 27/02/09 - If you made your booking before the 27/02/09 we are unable to process your payment online. Please call our automated payment line on 0871 664 7560. Please have your booking reference, lead passenger name, postcode and payment details to hand.

Online

If your booking reference starts with a 4 digit number followed by a dash then 7 digits (eg 1234-1234567), you can pay the balance of your holiday using our secure online payment system. You will need to enter the booking reference that is shown on your written confirmation that you received 4-5 working days after making your booking.

Phone Booking

If you have booked your holiday over the phone with our Sales Centre and wish to make a payment, we recommend that you use our quick and easy online payment system. You will need to enter the booking reference that is shown on your written confirmation that you received shortly after making your booking.

Please note: If your reference number starts with a P or a Q and you have built your own package holiday, we are currently unable to process your payment. Please contact our dedicated UK call centre on 0870 513 3102.
Calls to 0871 cost 10p per minute at all times, from BT landlines (mobile and other providers' charges may vary).

In Store

If you have booked a holiday through one of our local stores, we are unable to process store payments online. Please use our store finder to locate your nearest branch who will be happy to process your payment.